Putting the Fun in Franchising Fundamentals with Chris Kobus
In this week's episode of FranchisOR Bust, LSM CEO Trevor Emerson speaks with Chris Kobus, Chief Experience Officer at European Wax Center.
Chris has spent many years inside the franchise space, focusing mainly on health, wellness, and beauty. He was also part of some larger brands as well as some brands that are not only larger now, but still in heavy growth mode.
European wax Center is the largest home waxing provider out there, with 850 locations across 44 states. They're 10 times the size of their next competitor.
Specifically, in this podcast Trevor and Chris discuss:
Simultaneously driving the customer and franchisee experience
How the European Wax Center leadership is designed for success
The importance of culture at the franchisor level
What it means to "have fun while being awesome"
The importance of personal interaction
Connect with Chris Kobus: https://www.linkedin.com/in/chriskobus/
Learn more about European Wax Center at https://waxcenter.com/pages/join-us
This episode is brought to you by LSM.
At LSM, we understand the needs of business owners, and facilitating those needs is our top priority. More than just a digital marketing agency, LSM is a true partner, and we consider ourselves to be an extension of your team.
With LSM by your side, you can trust that our dedicated team of specialists will be bold in the strategies we employ, always consider industry best practices, and take pride in the results we produce. Why? Because your goals are our goals, and your success is our success.
Find out how you can take your business' online marketing to the next level at https://lsm.works/
